Only technical issues, except the server administration.
24 hours / 7 days a week
Guaranteed response time:
Weekdays from 10am to 7m (GMT+3): less than 60 minutes
Weekends, holidays and weekdays from 7pm to 10am (GMT+3): less than 180 minutes
Customer Service Department
Payment issues, organizational issues, simple technical issues.
On working days from 10:00 to 19:00 (GMT+3)
Guaranteed response time — no more than 60 minutes during business hours
In order to enter the territory of your data center please call the Department of Customer Service and choose the day of your visit to book the entrance permit for this day.